📦 Frequently Asked Questions

Q: Can I request a custom size, style, or finish?

A: Absolutely. Every piece is handcrafted to order. Submit your quote request and we’ll bring your vision to life.

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Q: Do you work with designers or contractors?

A: Yes. We collaborate with homeowners, interior designers, builders, and architects.

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Q: How long does it take to fabricate a custom piece?

A: Standard fabrication takes 4–6 weeks. Timelines vary based on design and workload.

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Q: Do you ship across the U.S.?

A: Yes. We deliver to all 50 states with insured freight shipping and tracking provided.

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Q: How is my piece protected during shipping?

A: Each item is foam-wrapped, braced, and crated in a custom wood box to prevent damage.

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Q: What if my piece arrives damaged?

A: All shipments are insured. If damage occurs, contact us within 48 hours with photos.

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Q: What finishes do you offer?

A: We offer blackened steel, brass, copper, stainless steel, and custom patinas.

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Q: Is a deposit required?

A: Yes. A 50% deposit is required to begin fabrication. The balance is due before shipping.